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PEOPLE MANAGEMENT FOR SENIOR MANAGERS Programme Objective:
To enhance the managerial skills of senior managers and equip them with the essential skills to manage their people.
Learning Outcomes: To enhance the managerial skills of Senior Managers To equip managers with the skills to deal with the demands of the business environment To provide managers with the skills to think strategically, to understand the total business and be confident to make decisions that support strategy To develop a set of managerial skills that will enable participants to work in teams, to communicate directly, to manage one to one relationships and to develop people To provide managers with networking and the political and interpersonal skills to work across boundaries of all types and to build and maintain effective relationships Content: Day 1: Leadership and Teams - Introductions, objectives, expectations and concerns
- The role of the senior manager
- Key leadership traits
- Situational leadership styles
- Ken Blanchard’s Leadership style inventory
- Leadership case studies
- Understand the benefits of teamwork in the organisation
- Understand the stages in the team lifecycle
- Demonstrate team facilitation skills
- Practice teamwork through team building exercises
Day 2: Communication and Influencing - Understanding behaviours - personal behaviour and other peoples behaviour
- Managing impressions including assertion skills
- Influencing and persuasion and using personal power
- Influencing role plays
- Conflict Management Styles
Day 3: Strategic Management and Performance Management - Understanding the strategic and operational dimension of the business
- The strategic management process
- Analysis of the business environment
- Benefits of performance management
- Performance management procedures
- Barriers to performance management
- Designing a performance agreement
- Evaluating and appraising performance
- Feedback skills
Learning Methodologies: - Pre-work
- Facilitator input
- Group discussion
- Group exercises
- Case studies
- Customized role plays and scenarios
- Questionnaires – behavioural analysis, Thomas Killman
- Video presentations
- Coaching and feedback – facilitator and peer.
Duration
3 consecutive days Number of Participants
Twelve participants.
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People Management Skills